In traditional healthcare models, care managers working to support all the areas affecting quality and outcomes engage specific vendors to address issues like member engagement, food insecurity and transportation. While plans are burdened with managing multiple vendors, members receive a disjointed service experience with limited opportunity to build trust with any one vendor.

In contrast, the Wider Circle community care model is centered around trusted relationships. Familiar neighbors inform, support and motivate one another, empowering members to be more engaged and proactive about their health. Caring community relationships ensure service integration, cement retention, and drive gap closure.