The Impact of a Community-Based Intervention on Utilization, RAF Score, and Member Retention

Wider Circle’s Connect for Life® program increases engagement through human-led, hand-on-hand support from our engagement specialists and community members. When members are engaged, they choose preventative care, experience fewer unplanned care episodes, and enjoy a better healthcare experience.


A 12-month matched control study by Wider Circle demonstrated the following outcomes in one health plan population.


$216 PMPM improvement in plan spending

15% increase in appropriate risk adjustment factor (RAF) score


49% lower plan disenrollment

85 Net Promoter Score™ (NPS)

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To learn how Connect for Life can improve the health and experience of your members, contact us today.